‘INNOVATE OR DIE’ – THE FUTURE OF LAW PRACTICE IN NIGERIA.
By Ali Afegbua
One recurring theme that came up a lot at
the just concluded NBA-SBL Business Law Conference in Lagos, was the impending
disruption to come in the legal services sector. Some law firms are already
rising to occasion and implementing new business models, that have enhanced the
way they communicate and do business with their clients; adopting a hands-on approach to
meeting the client’s business needs, brandishing
specialised knowledge in unique practice
areas, digital marketing proficiency and providing easier access to legal services
in cyberspace. The changing face of legal
practice isn’t a new phenomenon, many
countries around the world, especially the USA have gone through variations
of
these changes. The old-line Wall Street law firms
in the 1950’s only engaged in specific
practice areas like taxes and corporate legal
work around issuing stocks and bonds and their decision to be rigid in
their business models was based strictly on
what was ‘proper’ and ‘dignified’. Litigation was for less fortunate
lawyers and hostile takeovers were completely frowned upon.
A classic example of how things were in the
1950’s and 1960’s was illustrated brilliantly by
Malcolm Gladwell in his book ‘Outliers’ where
the apparent disdain for litigation and ‘proxy
fights’ in hostile takeovers, led to smaller less ‘dignified’ law firms doing most of the work. With the advent of
the 1970’s, there was less aversion to lawsuits and due to less
Federal regulation businesses got more aggressive leading to a surge in hostile
corporate takeovers. This enriched the smaller firms due to their expertise and
knowledge in those areas and business simply flowed to them first, there was
nothing the older firms could do but scramble for the crumbs, they were not
prepared to innovate. Fast forward a few decades and you have IBM Watson and
the genius invention called ‘Ross’, an artificial
intelligence solution to help lawyers with legal research at a very efficient
speed. The future is clear and a bit disturbing because there is, for the first
time, the worry that AI can possibly replace the need for lawyers altogether,
so what do we do as lawyers? Simple – Innovate or die.
Coming back home, it is safe to say that large
law firms in Nigeria with decades of history are now failing to innovate at the
same pace as new/emerging law firms and if history should speak, she would warn
that less innovative law firms will grow weak and eventually die from a
different kind of illness – the ‘conservative’ and ‘general
practice’ illness. Nostalgia can be a
beautiful thing, but when you run a business with ideas from a forgotten era, you will eventually be left rotting
away in a dark corner, covered in dust and cobwebs.
What does
the future hold for law practice and who are the leading law firms of the
future in Nigeria and Africa as a whole?
Answers to the above questions are not written anywhere
because new and older law firms can equally claim market shares if they
consistently implement business development and marketing strategies that will keep them ahead of the
pack. You don’t need a crystal ball to see
the future of the legal industry in Nigeria.
I certainly predict that in the next five
years, most major law firms as we know them today would have either revamped their
modes of operation entirely, merged with
other firms to transition into more powerful forces or gone extinct altogether. This will seem gloomy, only to people who want to stick to the old
and familiar ways, but think about it; the monarchical and often aristocratic styles of law practices, operating
primarily brick and mortar law offices, with
closed and conservative shops will wither out without any change in the business
models they adopt. Corporate clients don’t want the
fancy image and exaggerated display of competence, they want to know how you
can keep them safe and make them MORE money. So, in this era where we
continually see old establishments get
eaten up by new and more aggressive disruptors, no legal services business can afford to sit placidly by, while change
happens all around them.
Today, there are law firms where the client
is not the primary focus, instead,
succession is the main concern; some Managing Partners even decide to bring in
their children to inherit their practice without first having them understand the
legal business and future trends, this, my friend is the definition of suicide.
The arrogance and bureaucracies surrounding many
law firms will eventually lead to their demise or relegation to the attic for
obsolete things.
Many firms in Nigeria may not survive the emerging era of disruption unless they adopt the tradition of continuous unlearning of old habits. Many ‘old’ law
firms who thrived from decades of continuous
business from the same big corporations we know of today, sadly didn’t evolve with their clients, which is
the direct cause of dwindling briefs. It is safe to say that the law firm leaders
here, also fail to embrace innovation as optimistically as the new kids on the
block.
As the phrase goes ‘innovate or die’ many corporate
clients and multinationals have evolved tremendously to the point that their in-house lawyers and consultants have continuously
upgraded to the level of providing way better legal and business services, including sophisticated market
research that helps them grow their businesses
and avoid catastrophic losses.
How invested are law firms of today in
their client’s business? You have PWC and
KPMG for example, who employ more lawyers than many of the major law firms in
Nigeria, to service clients from a wide variety of industries, delivering specialised
services. You also have law firms like DIY Law and online legal platforms like
mylawyer.ng and paradelaw connecting
lawyers to clients, breaking into the scene and claiming their market share, if this is not disruption I don’t know what is, the ‘first wave’ has struck.
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